Questions, bug reports, account help, or refunds — email us and we usually reply within 1–2 business days:
When reporting a problem, it helps to include your device model, iOS version, and a short description or screenshot.
How do I restore my membership on a new device?
Sign in with the same Game Center account, open Settings → Restore Purchases.
I bought something but didn't receive it.
Purchases are delivered by our server after Apple confirms payment. Reopen the app or tap Restore Purchases; if it still doesn't show up, email us with your purchase time.
How do I turn notifications on or off?
In the app: Settings → Push Notifications. You can also manage them in iOS Settings → momofish → Notifications.
How do I delete my account?
Settings → Delete Account. This removes your account and the fish you drew; membership can be restored later via Restore Purchases, but coins and fish cannot.
How do refunds work?
Refunds are handled by Apple. Request one via reportaproblem.apple.com; once approved, related items are reclaimed automatically.
使用问题、Bug 反馈、账号协助或退款——发邮件给我们,通常 1–2 个工作日内回复:
反馈问题时,附上你的设备型号、iOS 版本,以及简单描述或截图,会更快定位。
换了新设备,怎么恢复会员?
用同一个 Game Center 账号登录,进入 设置 → 恢复购买。
买了没到账怎么办?
购买在苹果确认付款后由服务器发货。重开 App 或点"恢复购买";若仍未到账,把购买时间发邮件给我们。
怎么开启/关闭通知?
App 内:设置 → 推送通知。也可在 iOS 设置 → 摸鱼鱼 → 通知 里管理。
怎么删除账号?
设置 → 删除账号。会移除你的账号和你画的鱼;会员日后可通过"恢复购买"找回,但鱼丸和鱼无法恢复。
退款怎么处理?
退款由苹果处理,请通过 reportaproblem.apple.com 申请;审核通过后,相关权益/鱼丸会自动收回。